Welcome to BMW of Springfield | 391-399 Rt 22 E, Springfield, NJ 07081 | Hours & Directions | Phone: (973) 379-7744
Collision Center FAQs
Pickup Hours: Mon–Fri: 7:30 am – 5:30 pm
(There is no Saturday pickup)
391 Route 22 E.
"BMW of Springfield Bodyshop Collision Center of Springfield, NJ - Your Best Decision After a Collision" Phone: 973-564-9300
Estimates: All estimates are gladly done free of charge. You are not required to get more than one estimate for any insurance company. The only estimate that matters is the one from the shop you choose to perform your repairs. All estimates are for visible damage only, as there may be more hidden damage.
Our repairs are warrantied for as long as you own the car.
Paint is covered for as long as you own the car by the paint manufacturer – Standoxx
Parts are covered by the manufacturer under their guidelines.
BMW covers replacement parts for 2 yrs from the date of install and SAAB is 1 yr from date of install.
What if my insurance estimate is lower than yours? It always is, insurance companies insure vehicles. We are the professionals of repairing them. We will negotiate with your insurance company to get all the monies required to repair your vehicle back to manufacturers specifications.
Am I entitled to a free loaner car? Unfortunately, we are such a large shop that we cannot supply loaner cars to our customers. Most insurance policies will cover a rental car. You will need to find out how much daily coverage you are entitled to under your policy. We have an enterprise office on our premises, and they can direct bill most insurance companies.
How is payment arranged for my claim? We do have direct pay arrangements with a few insurance companies. If your vehicle is financed or leased, it will have a lien holder on it and it is your responsibility to have it endorsed before your repairs are done unless the lien holder is BMW financial services or Saab financial. All other payments from your insurance company would be sent to the owner´s home address.
Estimate Hours: Mon–Fri: 8:00 am – 5:00 pm Pickup Hours: Mon–Fri: 7:30 am – 5:30 pm (There is no Saturday pickup) Vehicles repaired at our BMW Collision Center cannot be delivered through our Service Department.
We are proud to say that we are one of the top BMW Centers in the country and we have many people to thank for that honor. We thank our customers for their continued support and loyalty to our company. Our deepest gratitude goes to our amazing and loyal staff in sales, service and administration. We have staff that has been with us for over thirty-five years!
Our Service Department is award-winning with its brilliant reputation since its inception nearly fifty years ago. We have customers that come from all over to trust that their vehicles are serviced correctly and professionally. We build relationships with our customers and cherish them as we do our staff. Passion is what makes us unique to any other BMW Dealer Center. We have a passion for the brand and our passion for what we do drives us to always do more; do better. We have an extensive inventory with over three-hundred new cars and two-hundred Certified Pre-Owned vehicles in stock. We’re proud to offer the most competitive pricing along with BMW Ultimate Care, making this dream car a reality.